Is there any registry setting that can be added to force a specific path for the Lync cached files? I have ms office and lync in my office but in lync we are no able to search the user who are our domain. Sounds like an address book issue, look into address book. Try setting Lync to use online address book only as a troubleshooting step. I have a Lync server up and running.
I am having one issue with one client. Everyone else is having no issues at all. The one client cannot search by username to add the contact. Results may not be current. Users searching for that client will get the same thing. How can I get them added and this working correctly for this one user?
Good question, it very well may be machine related. If that is the case, no way of resolving this without reimaging? I am pretty sure it is machine related because I signed onto that machine and the files were not created under my profile as well. I have a user, who after we added him to our new Lync server, lost all of his contacts, stored in Lync.
That could be the issue. Issue we are having here, is when we search a user by user name sometimes we get message that says.
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Address book synchronizing. However if we search full email address we are able to find them. Any idea why this is happening? If you set the key it should download straight away.
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I cannot see the Lync key mentioned in either the Lync Server or any of the Citrix servers. First off, Thank you for putting so much effort into the community. I wrote a script batch file, really that users can run to force a download of the Lync address book. The Lync address book is generated automatically on the Lync server every 24 hours at AM, local server time. You can use the Update-CsAddressBook cmdlet on the Lync server to force the server to update the address book.
Microsoft Lync for Mac – Contact Searching, unable for auto find or users
You will need to wait 5 minutes for the server to run the update. Posted by Jeff Guillet - expta at PM.
Labels: Lync Server , scripts , tip , troubleshooting. Anonymous February 24, at PM. Anonymous February 25, at AM. Jeff February 25, at AM.
Ben Stewart September 26, at PM. Wilkanah October 7, at AM. Follow the prompts in the Lync for Mac Installer until it's finished, and then choose Close at the end. Choose the Lync Installer button to start the installer for the update. You're done installing Lync for Mac Now you're ready to sign in for the first time.
Were these steps helpful? Please leave us a comment. Locate your Office user ID. It looks something like this:. After you sign in, you'll see the Office admin center. Choose Install to download the Lync for Mac 11 installation program onto your Mac. Go to Sign in to Lync for Mac for the first time. After you sign in, you'll see a page like this:. On your Dock, choose the Lync icon. When prompted, choose Use Lync if you want to make and receive telephone calls through it. Otherwise, choose Don't change.
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At the Lync for Mac sign in page, choose Advanced at the bottom of the page after entering your Office user ID which is also your email address in both the Email Address box and the User ID box, and your password. Under Authentication , clear the Use Kerberos box so it's blank. If you get a message that sign in failed, doublecheck your password and your Internet connection. If you continue to get the message, it could be that the connection is slow because of a lot of traffic on the Internet. Try again; it can take a few times to get through. If you continue to have problems, see Fix problems with setup or signing in.
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